Emergency & leaks
Emergency roof repairs in Croydon
Water coming in? Ring now, or text a photo of what’s happening. We’ll tell you straight what we can do today, what it’ll take, and the call-out charge before we set off, not after we arrive.
Call now
The quickest way to a straight answer about your roof, and if water’s coming in, always start here.
Call 020 4652 1477Text us a photo
Snap the problem from the ground and text it with your postcode. You’ll get a straight answer about what happens next.
Text a photoSounds like your roof?
The calls we treat as urgent
- Water actively dripping through a ceiling or light fitting
- Tiles lifted, slipped or gone after a storm
- A ceiling stain spreading while you watch
- A gutter or valley overflowing like a waterfall in rain
- Felt flapping or visible daylight after high winds
- A leak over electrics, a fuse box or a baby’s room
Any of those, get in touch now: a leak never gets cheaper by waiting for the next storm.
What we actually do
Make it safe today, fix it properly after
An emergency visit does the job an emergency actually needs: stop the water, make the area safe, and protect what’s underneath. That might mean re-seating slipped tiles, a temporary membrane over the damage, or dressing a failed flashing so the rain runs off instead of in.
Then, once it’s dry and calm, you get the proper fix quoted in writing like any other roof repair in Croydon. We don’t price permanent work off a wet ladder in the dark, and you shouldn’t accept a price produced that way.
A leak can usually be diagnosed within a couple of hours of us getting to it. Small leaks are often dealt with the same day, honestly subject to the diary. If we can’t get to you today, we say so straight away so you can decide.
While you wait for us
- Catch the water, bucket, towels, move what’s precious
- If water is near lights or sockets, kill that circuit
- Pierce a bulging ceiling bubble with a pencil, over a bucket
- Photograph everything, useful for us, and for any claim you make
- Stay off the roof. No exceptions, especially in wind or rain
How the quote works
A straight answer, in writing
Photos first if it’s a repair; a proper look if it’s bigger. Either way the scope and the price go to you in writing, itemised, before any work starts, and the person quoting knows the crew doing it.
How we quote, in full →Our work
Straight off the crew’s phones
No staged shoots. This is what the work actually looks like mid-job and finished. More lands here as jobs wrap up.
Reviews
What customers say
Straight from our Google profile, quoted word for word. Read them all on Google →
Roofing Croydon did an excellent job with our roof replacement. The team was professional, efficient, and kept us updated throughout the whole process. The work was completed to a very high standard, everything was left clean and tidy…
Posted on Google, 5 out of 5
Fantastic job—finished on time, no mess left behind, and the new roof is of top quality. Highly recommended!
Posted on Google, 5 out of 5
Fantastic work! The team was prompt, professional, and delivered top-quality results. The roof looks great—couldn’t be happier!
Posted on Google, 5 out of 5
Lovely friendly professional workmen. Great communication from these guys! Worked around us, and did it promptly. Thanks for a great service!
Posted on Google, 5 out of 5
Amazing work done. My roof looks very nice Will recommend them to others.🙌
Posted on Google, 5 out of 5
Questions
Straight answers
Do you charge a call-out fee?
There’s a call-out charge for emergency visits, and we tell you exactly what it is when you message or call, before we set off, so you decide with the number in front of you. What we don’t do is a “cheap call-out” that gets earned back on the roof.
Can you really come today?
Often, for small leaks, and we’ll tell you honestly the moment you message. If today isn’t possible we say so and tell you what to do in the meantime, rather than promising a slot we can’t keep. That’s the whole point of us.
Is a temporary repair a rip-off?
Done right, it’s the correct first move: it stops the damage getting dearer while the permanent fix is quoted properly in writing. Done wrong, mastic over everything, no follow-up, it’s how leaks “come back”. You’ll get told which part of the work is temporary and why.
The leak stopped when the rain did. Do I still need anyone?
Yes: the hole didn’t close, the weather just paused. Send a photo now while it’s calm; a planned repair on a dry day beats an emergency in the next storm every time.
Will it cost more because it’s urgent?
The call-out charge is stated before we travel, and the repair itself gets quoted like any other job, in writing, for the scope described. Urgency changes how fast we move, not how the price behaves. If you need the damage documented for your own records, say so and we’ll put what we found in writing.
Where we do this: Croydon, Coulsdon, Purley, Sanderstead, Selsdon, Thornton Heath, Warlingham, Caterham, Sutton, Wallington, Mitcham, Beckenham, Orpington, Worcester Park, Epsom, Redhill, Horley, all areas →
Water coming in? Move now
Photo or video on WhatsApp with your postcode, or ring, and you’ll know inside the first conversation what can happen today.